'Logo of ' Citizens Bank
Citizens Bank
Johnston, Rhode Island, EE. UU.
Visit website CitizensBank Apply for this position
Posted 1 week ago

Digital Copywriter


Green Pixel Studios is an in-house user experience team charged with pushing the envelope on user experience design in digital. We are looking for a Digital Copywriter to help us create best-in-class experiences for our customers. As a writer, your heart sings when you see copy that is smart, personal, and human. You are curious about the world around you, finding inspiration from your own experiences and research.

Making the complex simple gets you excited. You like to dig into problems. You know how to use words to move people to take action and through a process. Understanding what motivates people to take action helps you find unique and effective solutions.


  • Responsibilities:
  • Craft copy for our mobile banking app, online banking, and website experiences. Understands the power of microcopy and uses data-driven insights to move people through to purchase. Can also write captivating headlines
  • Help build the tone for digital experiences that are clear, simple, and personal.
  • Bring empathy to each digital customer touch point, providing clear direction and personality.
  • Contribute to user-testing assets, interpret results and implement into final deliverables
  • Proactively project manage multiple work streams
  • Stay up-to-date on best practices for microcopy, website copy and other copy needs.Develop brand awareness, strategy, and consistent messaging throughout our platforms. 
  • You will be creating copy, design direction, and ensuring that the copy and design process is followed through. Manage quality assurance prior to campaign deployment. Conduct A/B testing. Review resulting  analytics and metrics and take action on such to ensure effectiveness




Compelling creative portfolio

Strong project and time management skills

Thrives in a fast-paced environment

Comfortable working in Agile

Thoughtful team player who adds value through smart insights and empathy for the customer, but is also comfortable working on their own

5-10 years relevant experience

Knowledge of best practices for various digital formats

Familiar with Jira or other similar project management tools/system              



Hours & Work Schedule

Hours per Week:40

Work Schedule:Mon-Fri, 8:30 – 5:00  

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

How to apply
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